Refund policy
Return and exchange policy
All our products have a 14-day right of exchange and return upon receipt of the goods in accordance with the Consumer Protection Act. The returned products must be in their original condition, ie unused and marketable. Return the product in the original packaging. We are happy to help with questions, such as choosing the right size.
Send us the following information by e-mail mail@popco.fi:
order information (order date, order receipt date)
name and contact information
returnable products
You will receive return instructions as a return message.
For returns we charge a 8,90e postage which we deduct from the amount to be refunded when using our Posti customer return ID. Alternatively, you can return the product at your own expense. Please note that as a customer return, Posti's delivery time is longer than normal.
Changing to another size or another product is free of charge for the customer
All our products have a 14-day right of exchange and return upon receipt of the goods in accordance with the Consumer Protection Act. The returned products must be in their original condition, ie unused and marketable. Return the product in the original packaging. We are happy to help with questions, such as choosing the right size.
Send us the following information by e-mail mail@popco.fi:
order information (order date, order receipt date)
name and contact information
returnable products
You will receive return instructions as a return message.
For returns we charge a 8,90e postage which we deduct from the amount to be refunded when using our Posti customer return ID. Alternatively, you can return the product at your own expense. Please note that as a customer return, Posti's delivery time is longer than normal.
Changing to another size or another product is free of charge for the customer